The Nature of Our Products

Each item from Mandalay Home Furnishings, Inc. is hand-made from start to finish. Many traditional "Old World" methods
are used in the construction and finishing of these unique accent pieces. The individual workmanship may cause slight differences in measurements and finish.

We partially use solid wood for our products. Due to its nature, the wood will constantly respond to its environment, therefore, the furniture has a subtle distressed look. Some splitting, cracking, chipping, and glazing may occur. Thus, this imperfect nature of the wood and finishing methods create an antique but spirited look that is part of the appeal of the antique reproduction products.

Therefore, please be aware that these blemishes and imperfections are non-structural in nature and are to be expected.

Order Term
Mandalay Home Furnishings, Inc. only accepts written orders; customer can mail or fax orders directly to:

The followings are important information need to be provided on the purchase order:
1. Item #, Description, and Quantity of pieces desired
2. Requested Delivery Date
3. Preference for handling freight charges:
- Collect or third party billing
- Transportation company information if available
4. Name and telephone number of contact person
5. Purchase order must be signed
6. If ordering a bed frame, please advise overall mattress dimension
7. Finish Selection

NOTE: Your faxed order is considered as your original purchase order. If you send the order via mail after faxing it to us, you need to mark it as duplicate copy and have the purchase order noted with fax date.

Upon receiving your order, Mandalay Home Furnishings, Inc. will issue a sales order to confirm that we have received and started processing your order. Should there be any discrepancies on the sales order, please advise us within 48 hours.

Mandalay Home Furnishings, Inc. can only accept changes on the order under circumstances where written confirmation must be received before any changes can be acted upon. Confirmation of cancellation must be approved and returned to customer by Mandalay Home Furnishings, Inc.

Payment Terms
All orders must be prepaid prior to shipping. All past due amounts are subject to a 1.5% per month on the unpaid balance.
All prices are subject to change without notice.

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